shipping & Delivery


Payment

Oneiro accepts MasterCard®, Visa®, and American Express® as methods of payment. The transaction will be charged to the Customer Card only after verifying the Customer Card details, receiving credit authorization on the Customer Card, and confirmation of the Product availability and the order is ready for shipment. Paypal, e-transfer or payment over the phone are also accepted and can be set up by private messaging oneirodesigns@gmail.com.

SHIPPING

  • We ship to the shipping address provided by you.
  • We are not responsible for lost or missing orders due to an incorrect shipping address provided.
  • All jewelry items are made to order. Please allow extra processing time.
  • Orders shipped in Canada will be mailed by Canada Post Regular Parcel and charged a flat rate of $15.
  • Any orders outside of Canada will be mailed by Canada Post Tracked Packet International and charged a flat rate of $20.
  • If Express Shipping is needed please contact Alissa at oneirodesigns@gmail.com

 

DELIVERY

  • For domestic orders in Canada, please allow 2-3 business days for processing and 2-7 days for delivery.
  • For international orders, please allow 3-4 business days for processing and 5 -14 days for delivery.
  • Customs and duties are the responsibility of the receiver.
  • Please understand that we cannot be held responsible for delays occurring due to carrier, misstatement of your shipping address, damages that occur during shipment and your destination’s customs.
  • These delivery times are estimates and not guaranteed by Oneiro Designs.
  • For any further inquiries please contact us at oneirodesigns@gmail.com.